PICTURE PERFECT BY MARIO FAQS
We Guarantee that your experience with us will exceed your expectations - and you will leave us with a fantastic feel good factor.
What is your opening hours and where are you ?
- We Are Open: Thursday - Saturday 9am - 3.30 pm - all by appointment only.
- We are closed all day Sunday, Monday, Tuesday.
- Telephone 01843 847700 and we will be only to pleased to make you an appointment
Our Address is:
Picture Perfect By Mario at
Epple Bay Avenue
Kent CT7 9HR
Turn into Epple Bay Avenue and continue to the end of the road . At the end of the avenue you will see an iron gate blocking your entrance into a private road so you cannot drive through. We are the 2nd house before the gate, on the right hand side of the road ( the Sea Side)
Please park on our driveway.
How long should I allow for the portrait and viewing session?
We always allow about 1 hour for your photography session, and 1 hour for your viewing. This gives us enough time to discuss your requirements, get everyone relaxed and take all the photographic variations needed to give you a great choice.
After your portraits have been taken you will be offered refreshments whilst Mario prepares your images ready for your viewing.
At your viewing you will see the images that have just been taken as a beautiful film show. This is the time you will see your images and purchase them, so therefore any decision makers needs to attend this session eg parents and grandparents.
How many pictures are taken during the session?
This depends on the number of people in the shoot but as a guide we generally leave between 30 and 40 images on a larger families it could be up to 50.
What should I wear?
Wear whatever you feel comfortable in. If you are going casual then it is best that everyone is be casual – or if smart then all be smart – avoid large patterns or motifs. However a clothing guide will be sent to with your booking conformation.
Will there be anywhere for me to change clothes?
Yes, but please come ready dressed for your session. We have a dressing room, so you may bring a change of clothes if you require.
If you have any special interests or hobbies please feel free to bring them as props. They can be included in your portraits capturing your unique style
What are the prices of your photos?
The short answer is as much as you choose to afford from £85. We have a huge choice of products we can offer depending on your taste and budget . Please expect to love your fabulous images and be prepared to make a financial commitment on the day, either in full or in 2 payments, (credit and debit cards accepted.)
There is no hard sell as we believe that you will love your portraits and the choice is entirely up to you.
Why do you need my credit/debit card details?
Just like booking a hotel room, this is a standard requirement. We take a fully refundable deposit at the time of booking by credit or debit card which secures your appointment at the studio along with your photographer. This is refunded back to you at your viewing stage, or against any purchases you make.
What happens if I am unable to make my appointment?
Should it become necessary to change your appointment we require 5 days notice or you will incur a rebooking charge of £20 as we are unable to fill family bookings at such short notice.
Can you make me look my best?
We always aim to capture your character and youthfulness, whatever your age. With the help of digital enhancement we are experts at smoothing skin, removing spots wrinkles and whitening teeth. If there is anything extra you need then just let us know!
When will my portraits be ready?
Generally, if you are ordering Wall portraits your order will take around 4 to 5 weeks from your order date. Smaller orders can be ready in 3 weeks if required.
How long do you keep the images on file for?
Only the images you order at your viewing are kept on file. They are archived for approx 6 months to 1 year.